Excerpt from: Software and Technology for the SME (Small and Medium Enterprise)
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| June 30, 2008 | | Bill Gates's Last Day and Best Email Joke Ever | I read today of Bill Gates's sad last day at the helm of Microsoft. I don't blame he and Ballmer for their tears. I am sure that they share a lot of history and life's losses are always tough. But for me, I know neither of these gentlemen, the best story of the week was the email that was posted on the internet in which Gates takes his team to task over their software's usability. The email has been described as a rant and eating your own dogfood, and there is a bit of that in it. But for me it was just satisfying to see the CEO of Microsoft do what I always fantasized the CEO of Microsoft doing: Reading the riot act about the software to their own. Now, I know Larry Ellison of Oracle and Zach Nelson of NetSuite have both adopted the 'eat your own dogfood' approach; meaning, Oracle and NetSuite both run their businesses on their own software, respectively. But this email takes the whole process one step further. Maybe there are emails out there from Larry and Zach to the troops, but we have not seen them, and probably never will. But I sure hope that once in a while they communicate the issues that average users face with the software. | | |
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